FAQ
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Refund
It’s all about diamond brilliance! Of the many characteristics of a diamond that contribute to its beauty, diamond brilliance is the most important. Diamond brilliance is defined as the reflection of a bright white light from the facets of the diamond and is determined by the artistry of the cutting and polishing. Each facet must be cut and shaped with precision, and placed with perfect symmetry.
The selection of beautiful diamonds is almost limitless today. For virtually every budget, there is an option that will surely please the one you love. So, what is the right number? If you’re buying a diamond, the commonly accepted guideline for purchasing diamonds is two month’s salary. That number may work for some people and not for others, but it’s a good amount to start.
Delivery
We offer several delivery options, including standard shipping, express shipping, and next-day delivery. The available options will be displayed during the checkout process.
Shipping & Returns
We accept returns within 30 days of purchase. Items must be in their original condition, unused, and with all original packaging and tags attached. Certain items, such as final sale items, are not eligible for return.
To return an item, please contact our customer service team at [contact information] to initiate the return process. We will provide you with a return authorization and instructions on how to send the item back.
Payment
We accept a variety of payment methods including credit cards (Visa, MasterCard, American Express), debit cards, PayPal, and Apple Pay. Other payment options may also be available depending on your location.